Terms of service

Acceptance of these terms

By browsing brynlo.shop, creating an account or placing an order, you agree to these Terms of Service and to our privacy policy. If you do not agree, please do not use the site. You must be at least 16 years old to purchase.

Using the site

You may browse and buy for personal, non-commercial use. You agree not to:

• Scrape, copy or republish substantial parts of the site without written permission.
• Attempt to interfere with the site’s security, checkout or payment systems.
• Use automated tools to place orders or obtain an unfair advantage.
• Impersonate another person or provide false contact details.
• Resell products as a business without a written wholesale agreement.

Products and availability

Product photographs are taken in natural light; slight variation in colour, stone pattern and finish is normal for natural materials and handmade findings. Measurements and metal descriptions are accurate to the best of our knowledge. Items are subject to stock availability, and an item in your cart is not reserved until the order is paid for and confirmed.

We may limit quantities per customer, withdraw a product, or correct a listing at any time.

Pricing and errors

All prices are shown in US dollars and exclude sales tax, which is calculated at checkout. We try to keep prices accurate, but if an obvious pricing error appears we may cancel the affected order and refund you in full before it ships. If we cancel, we will tell you why and offer the item at the correct price if you still want it.

Orders and payment

Your order is an offer to buy. Our acceptance takes place when we email your order confirmation. Payment is authorised at checkout and captured when the order is packed. We may refuse or cancel an order where we suspect fraud, where stock is unavailable, or where an address cannot be verified; any captured amount is refunded in full.

Shipping and returns

Delivery times, rates and destination limits are set out in the shipping policy. Return windows, eligibility and refund timing are set out in the returns policy. Both documents form part of these terms when you place an order.

Intellectual property

The brynlo name, the wordmark, product photography, page designs and written copy are owned by us or licensed to us and are protected by copyright and trademark law. You may not reproduce, modify or distribute them without written permission. Linking to our product pages for editorial or review purposes is welcome.

Reviews and user content

If you submit a review, photo or comment, you grant us a non-exclusive, royalty-free, worldwide licence to use it on the site and in marketing, with attribution where practical. You confirm the content is yours and is not misleading or unlawful. We may edit for length or remove content that breaches these terms.

Disclaimer

The site is provided “as is”. To the fullest extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these terms limits rights you have under mandatory consumer protection law. Jewelry is not intended for children under three due to small parts.

Limitation of liability

To the fullest extent permitted by law, our total liability arising out of an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss, including lost profits or opportunity, however it arises. This does not apply to fraud, death or personal injury caused by our negligence.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Philadelphia County, Pennsylvania, and both parties consent to that jurisdiction.

Changes and contact

We may update these terms from time to time. The version in force is the one published when you place your order. Questions about these terms can be sent to hello@brynlo.shop or to 1500 Market Street, Suite 3500, Philadelphia, PA 19102.